Need help? Get in touch
Whether you need help choosing a plan, have a question about your cover, or need support with a home emergency, our team is here to help.
We’re here for you
Call, email or send us a message and we’ll help point you in the right direction.
Emergency support
For emergencies covered under your plan, support is available 24/7. For gas emergencies, call the National Gas Emergency Service immediately on 0800 111 999.
Air conditioning installation enquiries
We also welcome enquiries for air conditioning installation. Please use the contact form below and select Air conditioning installation enquiry, including your postcode, property type and the rooms you would like cooling or heating.
Send us a message
Fill in the form below and the MyHomeCover team will get back to you as soon as possible.
What happens next?
We’ll review your enquiry and help you with the right next step, whether that is choosing cover, checking an existing issue, explaining your plan options or discussing an air conditioning installation enquiry.
Send your enquiry
Tell us what you need help with and include your postcode if it relates to cover availability or air conditioning installation.
We review the details
Our team will check your message and work out the most useful next step.
We get back to you
We’ll respond by phone or email depending on the details you provide.
Cover across the Midlands
MyHomeCover provides home emergency cover for boilers, heating, plumbing and electrics across the Midlands and surrounding areas.
What is the best way to contact MyHomeCover?
You can call us on 0330 383 7776, email support@myhomecover.co.uk, or use the contact form on this page.
What are your opening hours?
Our office hours are Monday to Friday, 8am to 6pm. Emergency support is available 24/7 for covered emergencies.
Can I contact you about choosing a plan?
Yes. Use the form or call us and we can help explain the differences between Smart Cover, Smart+ Cover and Total Home Cover.
Can I enquire about air conditioning installation?
Yes. Select “Air conditioning installation enquiry” on the contact form and include your postcode, property type, room sizes and how many rooms you are considering.
Should I include my postcode?
Yes, including your postcode helps us check availability and provide the most relevant guidance for your area.
Ready to protect your home?
Compare MyHomeCover plans and choose the level of protection that suits your home, budget and boiler.