Frequently Asked Questions

What’s included in the plans?

Each plan covers different levels of your boiler, heating, plumbing, and electrics. Check our pricing page for details.

What if I move home?

No problem — just let us know and we’ll transfer your cover.

Are there call-out limits?

All fair usage terms are explained in our T&Cs — no hidden surprises.

Do I need a home inspection?

No, you can sign up online in minutes.

How soon does cover start?

Your cover starts 14 days after joining for breakdowns — instantly for annual services.