Landlord cover guide

What is landlord boiler cover?

Landlord boiler cover helps protect rental properties when a boiler breaks down or develops a fault. It can help landlords arrange engineer support, reduce unexpected repair costs and keep tenants warmer, safer and less disrupted.

CP12

Rental property support

Cover can make boiler problems easier to manage, especially when you do not live near the property.

!

Landlord cover does not replace legal responsibilities

Landlords are responsible for keeping gas appliances, flues and pipework safe and for arranging the required annual gas safety checks. A cover plan can help with repairs and support, but you should still keep your legal documents and service records up to date.

1

Tenant support

Helps create a clearer route to support when a tenant reports a boiler or heating issue.

2

Repair protection

Helps reduce the shock of unexpected boiler repair bills, depending on your chosen plan.

3

Property peace of mind

Useful for landlords who manage properties remotely or want a more organised repair process.

What does landlord boiler cover include?

Landlord boiler cover is designed for rental properties. It usually focuses on the boiler, boiler controls and eligible repairs when the boiler breaks down or stops working properly.

  1. Engineer call-outs

    Access to an engineer when the boiler develops a fault or the tenant reports a breakdown.

  2. Boiler repairs

    Support with eligible boiler repairs, subject to your plan limits, terms and exclusions.

  3. Parts and labour

    Many landlord plans include eligible replacement parts and labour, depending on the level of cover.

  4. Boiler controls

    Some plans also include controls such as thermostats, programmers and timers.

Always check the plan details: Cover can vary between providers. Look at exclusions, excess fees, call-out limits, boiler age rules and repair limits before you sign up.

Why do landlords use boiler cover?

When a boiler breaks down in a rental property, the landlord is usually responsible for arranging repairs. This can be stressful if the fault happens in winter, outside office hours or when you live far from the property.

Landlord boiler cover can help make the repair process clearer by giving you a route to engineer support and reducing the risk of a large unexpected repair bill.

  1. Less disruption for tenants

    A clearer repair process can help tenants get support faster when heating or hot water fails.

  2. Better cost control

    Instead of facing a sudden repair bill, you pay a regular monthly cost plus any applicable excess.

  3. Useful for remote landlords

    If you do not live close to the property, cover can make it easier to organise repair support.

Landlord cover vs homeowner cover

Landlord boiler cover and homeowner boiler cover can look similar, but they are built for different situations. A homeowner plan is for your own home, while landlord cover is designed around rental property responsibilities.

Homeowner boiler cover

Usually protects the boiler in the property you live in yourself. It is aimed at your own heating and hot water needs.

Landlord boiler cover

Designed for rental properties where you need to protect the boiler, support tenants and manage repairs as the landlord.

What is a CP12 or Landlord Gas Safety Record?

A CP12 is commonly used to describe the Landlord Gas Safety Record. It confirms that a Gas Safe registered engineer has checked the gas appliances and flues in the rental property.

Landlords must arrange the required gas safety checks and provide the record to tenants. This is separate from boiler breakdown cover, although some landlord plans may include or help arrange annual checks depending on the product.

  1. Annual gas safety check

    A Gas Safe registered engineer checks gas appliances and flues at the property.

  2. Record for tenants

    The gas safety record should be given to tenants in line with landlord gas safety rules.

  3. Keep records safe

    Keep copies of completed checks and service documents so you can prove the property has been maintained properly.

Important: Boiler cover is not a substitute for meeting your landlord gas safety duties. Always arrange checks through a Gas Safe registered engineer.

Landlord boiler cover vs landlord heating cover

Boiler cover usually focuses on the boiler and controls. Heating cover is usually wider and can include more of the central heating system.

Landlord boiler cover

Focuses mainly on the boiler, boiler controls and eligible boiler breakdown repairs.

Landlord heating cover

Can include wider heating system items such as radiators, pipework and central heating components, depending on the plan.

Need wider protection? Read our guide on what heating cover is.

How does the excess work?

An excess is the amount you pay when a repair claim is made or when an engineer attends. Some plans have a lower monthly cost but a higher excess, while others may cost more each month but reduce the amount payable at claim stage.

When comparing plans, check the monthly cost and the excess together. Also check whether there are call-out limits, repair limits, waiting periods or rules around older boilers.

How to choose the right landlord cover

The right cover depends on your property, your boiler, your tenants and how much support you want if something goes wrong.

  1. Check what is included

    Look for boiler repairs, controls, parts, labour, call-outs and any annual service options.

  2. Check what is excluded

    Pay attention to pre-existing faults, poor maintenance, sludge, limescale, old boilers and unavailable parts.

  3. Check tenant access

    Make sure the process is practical if your tenant needs to report a fault or arrange access for an engineer.

  4. Check the contract term

    Some plans run for a fixed 12-month period, so check cancellation rules before switching provider.

Is landlord boiler cover a legal requirement?

Boiler cover itself is not usually a legal requirement, but landlords do have legal gas safety responsibilities. You should still arrange the required gas safety checks and keep the correct records.

Does landlord cover include a CP12?

Some landlord plans may include or help arrange an annual gas safety check, but this depends on the provider and plan. Always check the policy details before buying.

Can tenants arrange repairs directly?

This depends on the provider and how the plan is set up. Some plans make tenant reporting easier, while others require the landlord or managing agent to authorise the claim.

Does landlord boiler cover include radiators?

Basic landlord boiler cover usually focuses on the boiler and controls. Radiators and pipework are more likely to be included under wider landlord heating cover.

Can I switch landlord boiler cover provider?

Yes, but check your current contract first. You may have a fixed term, cancellation fee or notice period before switching.

Compare landlord cover options

MyHomeCover offers simple boiler, heating and home emergency cover options for homeowners and landlords.

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